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Agreement

Boutiqueable Vendor/Seller Agreement

Upon signed application and acceptance by Boutiqueable, all vendors/sellers are bound in agreement to the terms below.

DEAL TERMS AND COMMISSION PAYMENT

To run a deal on Boutiqueable’s website, Boutiqueable will take a 25% commission of the purchase price of the item(s) or service(s) sold. All item(s) or service(s) sold that are priced below $5.00 will incur a 30% commission. In addition, Boutiqueable reserves the right to change the selling price by $ .01 to entice buying without informing the vendor/seller. The vendor/seller will be paid directly through the PayPal account you provided in the attached application. Boutiqueable will send 100% of the vendor’s/seller’s net sale proceeds within 7 business days after your deal expires. The vendor/seller is paid 100% of all shipping and handling costs collected. Boutiqueable does not take a commission on shipping and handling costs. Each deal will run 1 to 3 days based on the sole discretion of Boutiqueable. As the vendor/seller, you indemnify and have full responsibility to produce, deliver and contact the customer as necessary to complete the sale of the item(s) or service(s) sold on Boutiqueable’s website. Once a deal is live on our website, Boutiqueable reserves the right to end a deal early for any reason. Upon deal approval, Boutiqueable requires that the seller does not offer their item(s) or service(s) on any other website, other than their own, for 10 days before and 10 days after their sale on Boutiqueable’s website. Upon the expiration of the seller’s deal, Boutiqueable will forward all orders to seller which provide the customer’s name, address, and sale information on the website.

PRODUCT QUANTITY AND AVAILABILITY

We want to protect our reputation, and yours. It is very important to us that the customer receives a quality product(s) or service(s) in the shipping time stated on your application. If you do not have the item(s) or service(s) in stock; or the ability to create and ship it within 7 to 10 days, you must tell Boutiqueable prior to featuring your deal. The maximum ship time allowed is 21 days. Shipping times are mandatory in keeping our customers happy. Boutiqueable reserves the right to “CAP” a maximum quantity of item(s) or service(s) available for sale on your deal to make certain that the total number of orders you receive will not be unmanageable. All vendors/sellers must provide Boutiqueable with shipping and tracking information for each order within 24 hours after shipment.

CUSTOMER SERVICE AND INQUIRIES

Customer service is important in building our business and yours; therefore, we request that you are timely in your response to all customer(s) communications. The vendor/seller is required to respond by email to any and all inquiries from the customer(s), within 48 hours.

ORDER CANCELLATION POLICY

A customer can cancel an order as long as the item(s) or service(s) have not been shipped by the vendor/seller. In the case of a custom or made-to-order item(s) or service(s), a cancellation will be allowed only if the custom item(s) or service(s) have not been made or put into production by the vendor/seller. Boutiqueable will issue a refund to the customer, remove the order, and notify the vendor/seller of the cancellation.

RETURN AND EXCHANGE POLICY

The return and exchange policy will be left up to the vendor/seller for your particular deal. If you decide to offer exchanges or returns, these will be handled through you exclusively. If you wish for your sales to be “final sale”, “no returns”, “no refunds”, we will make sure that this is clearly stated within the online deal descriptions.

CUSTOMER SATISFACTION AND REFUND POLICY

In the case of a customer being dissatisfied with an item(s) or service(s) purchased on Boutiqueable’s website then the vendor/seller of that item(s) or service(s) will be contacted to work out an agreeable solution with the customer(s). If no solution can be reached and the customer wants a refund, then a refund for the item(s) or service(s) purchased will be issued upon receipt of the item(s) or service(s) by the vendor/seller. You are required to notify Boutiqueable via email. Return shipping will be paid for by the customer, unless the item(s) or service(s) were received damaged. An invoice will be sent for all customer refunds issued by Boutiqueable to the vendor/seller and must be paid within 3 days. In the case that Boutiqueable receives excessive customer complaints about the vendor’s/seller’s item(s) or service(s), or customer satisfaction issues, Boutiqueable will intervene and work closely with the vendor/seller to resolve the customer(s) issues. If you, the vendor/seller, become uncooperative and refuse to resolve the customer(s) issues within 7 business days, Boutiqueable has the right to reverse your original payment plus a 10% service fee. If the customer(s) issue is properly resolved, your payment will be returned, however Boutiqueable will keep the 10% service fee for its efforts.

PRODUCT SAMPLES AND COPYRIGHT POLICIES

We may require an item(s) or service(s) sample before your deal will receive final approval. If so, we will return your sample(s). You will be required to provide a return shipping label and return shipping account number to charge these costs to. All pictures provided to Boutiqueable from the vendor/seller are for the use of Boutiqueable for their website, Facebook, Pinterest, Instagram and other advertising outlets. Boutiqueable is not liable for copyright infringement. The seller has full responsibility to obtain permission or ownership of the images and text given to Boutiqueable to publish.

VENDOR / SELLER CONTRACT ACCEPTANCE

By filling out and submitting your signed vendor/seller application, you understand and are in agreement of all of the above Boutiqueable’s vendor/seller policies and this contract will be considered binding.

PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS ABOUT OUR BOUTIQUEABLE DEAL CONTRACT OR VENDOR/SELLER POLICIES. WE CANNOT WAIT TO RUN YOUR DEAL!
 
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